Sameer Abbas

2nd Line Support Engineer @boxxe

Kettering, GB

In my role at boxxe, I effectively managed IT support tickets and automated various processes to enhance operational efficiency. I administered a diverse range of systems, including Microsoft 365 and endpoint security solutions, while also overseeing patch and vulnerability management. My proactive approach in running phishing training campaigns significantly improved user awareness and security compliance.

University of the West of England

MSc Cyber Security (NCSC Certified)

Arid Agriculture University

MSc Computer Science, Computer Science

Allama Iqbal Open University

Bachelor of Commerce - BCom IT, Business/Commerce, General