Sameer Patel
Experienced Aftersales Manager | Driving Operational Efficiency | Certified in Project Management | Strategic Leadership in Automotive Industry | Customer-Centric & Data-Driven Decision Maker
- Role
- General Manager Service at Dilip Motors Pvt Ltd
- Location
- Ranchi, IN
- LinkedIn followers
- 500 followers
About Sameer Patel
Dynamic automotive professional with a BE Degree (Automobile) having over 10 years of experience driving operational excellence in aftersales, customer engagement, service management. Certified in Project Management, skilled in executing strategic initiatives to optimize service quality, elevate customer satisfaction, and enhance profitability. Proven leader in building high- performing teams and managing data- driven projects to deliver measurable business impact.
Experience
General Manager Service
Jul 2024 — Present · Ranchi, IN
Led cross-functional teams to enhance service experience, aligning projects with dealership goals and customer needs.Utilized project management methodologies to streamline workflows, reducing customer wait times.Implemented customer feedback mechanisms that improved satisfaction, influencing strategic service improvements.Managed service operations and project timelines to ensure adherence to budgets and resource constraints, reducing operational costs.Spearheaded training programs focused on upskilling staff and aligning team performance with business objectives.
Education
Hindustan Institute Of Technology And Science (Hindustan University)
Bachelor’s Degree
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