Sameer Mahajan
Accenture Consulting | Digital Transformation | Customer Experience Management | Omni-channel customer experience transformation
- Role
- Senior Manager at Accenture
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Sameer Mahajan
Seasoned Customer experience leader with a robust track record in spearheading intricate transformational engagements across diverse clients, blending expertise in Customer & agent experience with a focus on crafting seamless omnichannel customer experiences. Specialized in elevating Sales and Service functions for large organizations through Commitment to continuous improvement, consistently seeks opportunities to refine processes and omnichannel strategies for heightened efficiency and enhanced customer engagement.
Experience
Senior Manager
Dec 2025 — Present · Allentown, PA, US
Education
COEP Technological University
Bachelor of Engineering (B.E.), Civil Engineering
2002 — 2006
Institute of Management Technology, Ghaziabad
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
2009 — 2011
Skills
- Consulting
- Business Strategy
- Management
- Business Development
- Project Management
- Business Analysis
- Market Research
- Business Analytics
- Testing
- Requirements Analysis
- Requirements Gathering
- Management Consulting
- Sql
- Crm
- Team Management
- Gap Analysis
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