Sameer Kapoor
General Manager-Digital Transformation-Customer Experience at Tata Communications
- Role
- General Manager-digital Transformation at Tata Communications
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sameer Kapoor
Management Graduate with extensive experience in Telecom Industry with expertise in…
Experience
General Manager-digital Transformation
Jan 2021 — Present · New Delhi, IN
Digital journey enabler representing Customer Success Group convering entire product portfolio of Tata Communications.Responsible for steamlining & adoption of Digital journey for internal and external users. Exploring digital enhancement initiatives based on user feedback.Horizontal process revamp initiatives for productivity enhancement of Sales / Customer Success Managers
Education
IMM -New Delhi
PGDMM, Marketing/Marketing Management, General
1996 — 1998
Skills
- Mpls
- Vas
- Wireless
- Go-to-Market Strategy
- Voip
- Channel Partners
- Data Center
- Managed Services
- Vendor Management
- Gsm
- Product Management
- Cloud Computing
- Management
- Sales
- Channel
- Pre-Sales
- Solution Selling
- Account Management
- Value-Added Services (Vas)
- Business Development
- Key Account Management
- Telecommunications
- Team Management
- Channel Sales
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