Sameer Ahmad Ansari
Experienced Operations Manager | Supervisor | Relationship Management | Sales & Business Support
- Role
- Customer Services & Operations Supervisor at Suzuki Motorcycle India Private Ltd
- Location
- Thane, IN
- LinkedIn followers
- 500 followers
About Sameer Ahmad Ansari
With over seven years of experience as an Operations Manager and a rich history spanning 14 years in Back Office & Business Support, Relationship and Team Management, I am a dedicate performer. In my role as an Operations Manager, I am entrusted with supervising multiple teams of employees, meticulously planning and maintaining work schedules, and continuously updating procedures and policies.
Experience
Customer Services & Operations Supervisor
Suzuki Motorcycle India Private Ltd
Apr 2023 — Present · Bhiwandi, IN
CUSTOMER ENGAGEMENT:Foster strong relationships by actively listening to customer needs, documenting feedback, and resolving complex issues effectively.PERFORMANCE OPTIMIZATION:Spearheaded process improvements that increased response time by 15% and elevated customer satisfaction scores.OPERATIONAL COMPLIANCE:Ensured adherence to compliance guidelines and safety protocols, coordinating regular safety training for the team.INVENTORY & RESOURCE MANAGEMENT:Managed supply requisitions, monitored tool and part inventories, and implemented efficient resource allocation strategies, resulting in streamlined operations.TEAM LEADERSHIP:Mentored employees, conducted performance reviews, and supported skills development to boost productivity and work quality.
Education
Shad Adam Shaikh Technical College
High School Diploma
2004 — 2006
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