Sameena Dawood

Head of IT Business Systems Support @Metcash

Sydney, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Head of IT Business Systems Support @Metcash

Sydney, AU

EDUCATION

N/A

California Intercontinental University

Doctorate of Business Administration, Global Business and Leadership

N/A

SRM IST Chennai

Bachelor of Engineering (B.E.), Electrical and Electronics Engineering

2018 — 2019

LSU Shreveport

Master of Business Administration - MBA, Marketing

SKILLS

Project ManagementStakeholder ManagementProject PlanningUser Acceptance TestingSystem DeploymentCrmXsltSolution ArchitectureTest ManagementIntegrationTest PlanningDatabasesSystem Integration TestingTestingUnixJiraTelecommunicationsOracleBusiness ProcessManagementResource ManagementProgram ManagementMicrosoft Sql ServerPmoService DeliverySiebelBusiness AnalysisService ManagementProject DeliveryIT Strategy

ABOUT SAMEENA DAWOOD

With International and US academic honors for Masters in Business and Leadership, I am a proactive, driven and highly accomplished technology management specialist in commercial, program and projects recognised for leadership, technical proficiency, strategic ingenuity and insight in systems analysis and design. I have extensive experience in leading and achieving high quality projects guaranteeing customer satisfaction, digital/data/business transformation, process optimisation, change objectives and capability development goals. Backed by years of experience in delivery & production management within the IT, Telecommunication, Retail, Payments, Billing, Finance and IoT (Local and Global) in Asia-Pac (Australia, New Zealand), Europe and Americas regions, I thrive in mentoring teams, driving strategic objectives in project excellence and transforming ideas into productive and rewarding results.In a highly evolving and constantly changing business environment, I stand among technical innovators who drive the progress of continuous improvement by utilising superior analytical skills, effective data management and highly technical digital program delivery expertise. I am highly adept in championing quality improvements and process optimisations to accelerate overall business success. I am a strategic thinker who thrives on being an integral part of planning and direction setting to improve processes, drive performance and growth, achieve positive results and ensure continued success. I am adept at managing company programs and projects while maintaining the highest standards of confidentiality, quality and efficiency in every undertaking. I am analytical, solutions-focused and pragmatic with exceptional drive and enthusiasm. My years of experience in collaborating with clients and stakeholders at every level have improved my natural interpersonal and leadership skills, further enabling me to empower and reinvigorate teams in achieving organisational objectives.

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Sameena Dawood — Head of IT Business Systems Support at Metcash in Sydney, AU | Unifers