Sam Ebenezer
Senior Services Head - Client Operations at Infosys | Leading Operations Excellence and Process Improvement
- Role
- Senior Services Head - Client Operations at Infosys
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Sam Ebenezer
I am a Global Delivery and Operating Model Executive with over 22 years of experience…
Experience
Senior Services Head - Client Operations
Apr 2024 — Present · PA, US
Education
Symbiosis Institute of Management Studies
Banking, Corporate, Finance, and Securities Law
2008 — 2010
Bangalore University
Bachelor of Commerce - BCom, Accounting and Business/Management
1999 — 2002
Skills
- Transition Management
- Business Process
- Business Process Re-Engineering
- Process Management
- Program Management
- Leadership
- Business Process Improvement
- Offshoring
- Management
- Bpo
- Resource Management
- Sla
- Business Transformation
- Strategy
- Vendor Management
- Business Development
- Business Process Outsourcing (Bpo)
- Business Strategy
- Service Delivery
- Business Analysis
- Global Delivery
- Program Delivery Management
- Project Management
- People Management
- Mis
- Employee Engagement
- Pre-Sales
- IT Service Management
- Change Management
- Outsourcing
- Solution Architecture
- Operations Management
- Customer Relationship Management (Crm)
- Performance Management
- Crm
- Delivery Center Management
- Risk Management
- Team Management
- Six Sigma
- Process Improvement
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