Sam Dreyer
Over the last 20+ years, I have led high performing teams supporting customers in their adoption of transformational technology and services to improve their business and ensure their agility to adapt to new challenges.
- Role
- Senior Customer Success Account Manager at Microsoft
- Location
- Clarksville, TN, US
- LinkedIn followers
- 500 followers
About Sam Dreyer
Serving others has defined my career. Starting out as an Army Medic drove my desire to help others achieve their best. This lead to a 20+ year information technology leadership career of partnering strategically with customers in transforming their businesses and leading high performing Windows Engineer and Microsoft Services Delivery teams to help the customers and my teams achieve and exceed their goals. My experience in also being a Microsoft customer and my deep level of empathy have led me to be passionate about finding innovative ways to drive performance growth, productivity and value by leveraging Microsoft Modern Workplace, Azure and services to transform customers\' businesses and help them achieve more. As a disabled veteran, I am a champion for inclusive, diverse hiring and I am proud to be a mentor to our Microsoft Software and Systems Academy. MSSA partners with the military to help transitioning veterans, an extremely diverse workforce, find new careers in IT at Microsoft and our partners.
Experience
Senior Customer Success Account Manager
Jul 2020 — Present · Nashville, TN, US
As a Customer Success Account Manager, I orchestrate collaboration across teams with the customer and Microsoft Customer Success Unit to create customer value by providing strategic partnership and leadership to assist the customer in their transformation journey. My role is focused on delivering an easy and connected experience for the customer through customer centricity, technical intensity and actioning customer feedback.
Education
Chadwick University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2000 — 2007
Skills
- Microsoft Technologies
- Disaster Recovery
- Pre-Sales
- Citrix
- Infrastructure
- Data Center
- Storage
- System Administration
- Microsoft Products
- Management
- Operating Systems
- Managed Services
- Dns
- Integration
- IT Management
- Storage Area Networks
- IT Outsourcing
- San
- Service Management
- Active Directory
- Vmware
- Windows Server
- Windows
- Hp
- Service Delivery
- Windows Server 2003
- Windows Server 2008
- Outsourcing
- IT Strategy
- Solution Architecture
- Vendor Management
- Security
- Enterprise Architecture
- Cloud Computing
- IT Service Management
- IT Operations
- Virtualization
- System Deployment
- Servers
- Itil
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.