Sam Dibas
Senior Operations Director, Emea Ibx Operations @Equinix
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WORK HISTORY
Senior Operations Director, Emea Ibx Operations @Equinix
London, GB
Lead the EMEA Regional Capacity, Security and PMO teamsEstablished an Energy Saving PMO to drive PUE targetsEstablished the EMEA liquid cooling program
EDUCATION
The University of Texas at Arlington
BS, Electrical Engineering
SKILLS
ABOUT SAM DIBAS
Sector-versatile and dynamic Global Director / Vice President who has a reputation for establishing world-class enterprise customer support organisations, operates at senior leadership level in global brands such as Ericsson and Keysight Technologies Inc, and builds new managed service capabilities from the ground up. Successfully transforms customer experience and leverages latest technological innovations to reposition brands, spearheads ground-breaking cultural and organisational change, seamlessly shifting emphasis to customer-centric revenue-generating operations, and realises $multi-million income streams. Possesses extensive insight into global telecommunications landscapes, stands at the forefront of new advancements such as smooth launch of first Vodafone 3G network in Europe, Intelligent Network roll-out, and shapes support services for next-generation mobile networks (5G), including support of new devices. Champions new business development and delivers robust commercial strategies, drives modernisation and optimisation of operations, redesigns managed service operating models to yield significant OPEX reductions and enhance customer satisfaction, forges decisive partnerships, and advocates infrastructure digitisation. Specialities:Managed Service Delivery Digital TransformationStrategic Development & Direction Setting Change Management Operational Efficiencies Internet of Things (IoT) Artificial Intelligence Leadership New Mobile Networks (5G) Business Development Operational Excellence Customer Support
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