Sambhav Jain
Project Accounting Senior Associate|Ex Rackspace| Ex SoftwareOne
- Role
- Billing and Contract Specialist at Rackspace Technology
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sambhav Jain
Results-driven Contract & Billing Specialist with over 4.9 years of experience in Order to Cash (O2C) operations, cloud billing, and contract compliance across platforms such as AWS, Azure, GCP, and Microsoft 365 (M365). Skilled in managing end-to-end billing cycles, driving revenue assurance, and ensuring financial accuracy through process optimization and cross-functional collaboration. Proficient in Oracle EBS, Navision ERP, Salesforce, MS Excel, and ServiceNow, with a strong analytical foundation from a PGDM in Marketing & Business Analytics and a B.Sc. in Computer Science.At Rackspace Technology, I lead contract reviews, reconciliation, and billing operations for global cloud customers, preventing over $1.2M in revenue leakage through process enhancements and proactive error detection. I have processed contracts and resolved complex billing disputes while maintaining top-tier SLA compliance and customer satisfaction.Previously at SoftwareONE, I managed large-scale cloud billing for international clients across North America and Europe, achieving zero-leakage operations and earning multiple Employee of the Month and Customer Success Champion awards for excellence and responsiveness.
Experience
Billing and Contract Specialist
Aug 2022 — Present · Gurugram, IN
Handling contract reviews, manual invoice generation, ticket and query resolution,as well as credit and rebill processes for the public cloud Customers (AWS, Azureand GCP), including OCRE billing.Projects: •“Contract Review\" Process Improvement-I successfully improved the Contract Review process by eliminating bottlenecks that delayed customer billing,resulting in a significant reduction of back bill issues.•OCRE customers double invoicing issueresolution-Successfully established a solution to eliminate the double invoicing problem faced by OCRE customers who were receiving invoices in dierent currencies.
Education
Delhi University
Bachelor of Science, Computer Science
2016 — 2019
Bharatiya Vidya Bhavan's - Usha and Lakshmi Mittal Institute Of Management
Master's degree, PGDM
2019 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.