Samantha Benson
Employee Relations Manager @Gtr
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WORK HISTORY
Employee Relations Manager @Gtr
London, GB
EDUCATION
Canterbury College
Discover Web Design with Dreamweaver
BCS - The Chartered Institute of IT
Certificate in Commercial Awareness
BCS - The Chartered Institute of IT
Certificate in Process Modelling
The Open University
Certificate in Business Studies
BCS - The Chartered Institute for IT
Certificate in Business Analysis in Practice
EKC Ashford College
CIPD
Business Ethics UCLA Ext 2006 Understanding Business UCLA Ext 2006
BA (Hons); GCSE, Business; Law C Adult Education
CLAIT Canterbury College
National Diploma; Diploma, Building Studies; Construction
BCS - The Chartered Institute for IT
Certificate in Requirements Engineering
SKILLS
ABOUT SAMANTHA BENSON
I am an entrepreneurial self-starter with more than 20 years’ experience in both private and public-sector companies in the UK and in the USA. My career working with many outstanding businesses has afforded me the opportunity to develop my skillset, specifically in my skills as a leader. My experience has given me the opportunity to widen my understanding of diverse cultures, practices and procedures and has enabled me to bring out the best in people and ultimately deliver great customer service.LeadershipBringing out the best in people is important to me and I believe the foundations of a great team. Assisting employees to meet their objectives by providing mentoring and coaching to allow them to be better at work than believed they could be is something I find particularly satisfying. My experience demonstrates that motivation is best done when leading by example and something that I am proud of doing.Digital TechnologyI have a passion for technology and adapting this to deliver great customer service, in addition I also enjoy providing the “back office” with systems that can make jobs easier to perform. From implementing a HR intranet service to developing payroll and HR systems. Understanding that putting in the right system is important and working with the correct people to deliver the results.Business Support\'Getting the job done’ is why I get up in the morning. Implementing processes and procedures motivating colleagues and delivering the outcomes are my passion. Specialties: accountancy, accounts payable, bookkeeping, business administration, business development, ceo, consulting, council, customer service, drivers, financial, general management, human resources, macromedia director, management, meeting facilitation, microsoft office, negotiation, payroll processing, project management, transportation, Itrent, ADP
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