Sambeet Parida
Digital Platform Support @TMF Group | Ex Capgemini | IT Service Management | Incident & Major Incident Management | Production Support | ITIL Certified |
- Role
- Senior Associate at TMF Group
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sambeet Parida
IT Service Management (ITSM) professional with 4.8 years of experience in Incident Management, Production Support, and L2 Application Support within ITIL-driven environments.Experienced in handling high-priority (P1/P2) incidents, coordinating cross-functional teams, and ensuring SLA adherence to minimize business impact. Strong exposure to Major Incident coordination, stakeholder communication, and service delivery operations.Skilled in:• Incident & Major Incident Management• Production / Application Support• SLA & Service Delivery Management• Root Cause Analysis (RCA) Support• ITIL v4 Best PracticesOpen to opportunities in ITSM, Major Incident Management, and Technical / Production Support roles.
Experience
Senior Associate
Jul 2025 — Present · Bengaluru, IN
HRIS (Payroll )
Education
KIIT International School
Undergraduate, Science
2014 — 2016
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech, School of Electrical Engineering
2016 — 2020
Dav Public School
Secondary Education , Board Of Secondary Education
2013 — 2014
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