Samay Verma
Passenger Service Agent @dnata
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WORK HISTORY
Passenger Service Agent @dnata
US
Assist passengers with check-in, boarding, and baggage handling, ensuring excellent customer serviceand compliance with airline policies.• Coordinate with airline staff and TSA to manage flight departures, gate assignments, and securityprocedures efficiently.• Handle passenger inquiries and resolve issues, such as delays, cancellations, or special assistance needs,in a professional and timely manner.
EDUCATION
James Madison University
Accounting
George Mason University
Finance and Management Information Systems
ABOUT SAMAY VERMA
Junior at George Mason University, majoring in Finance and Management Information…
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