Samarth Gupta
Data Analyst || Power Bi || Advance Excel || Power Query || SQL || Unlocking the stories hidden within the Data.
- Role
- Data Analyst at Aon
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Samarth Gupta
With a passion for uncovering meaningful insights, I specialize in data analysis and…
Experience
Data Analyst
May 2025 — Present
As a Data Analyst in Aon’s Global Contact Center (GCC) Analytics Team, I focus on transforming raw data into actionable insights that enhance performance across multiple contact centers globally. I specialize in developing and maintaining interactive Power BI dashboards, optimizing queries for performance, and ensuring data accuracy and availability for real-time reporting needs.Key Responsibilities:1. Develop and maintain scalable, automated Power BI reports using diverse data sources like SQL databases, Excel, SharePoint, and Snowflake.2. Analyze contact center metrics such as volume trends, handle times, and SLA adherence to uncover operational improvement opportunities.3. Collaborate with stakeholders and SMEs to refine reporting needs and deliver insightful, decision-support analytics.4. Optimize query performance and manage report access to ensure timely, secure data delivery.5. Troubleshoot and resolve data quality and report refresh issues to maintain reliability and trust in analytics solutions.6. Drive report automation and scheduling to streamline internal and client-facing report distribution.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.