Samarth Satisha T.
Director @Explore India And Beyond
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WORK HISTORY
Director @Explore India And Beyond
Oxford, GB
EDUCATION
Karnatak University
bachelors of tourism administration, Tourism and Travel Services Management
Oxford Brookes University
Msc in International hospitality, events and tourism management, Tourism
Rajiv Gandhi Vidyalay
High School
ABOUT SAMARTH SATISHA T.
Customer-focused professional with 3+ years of experience in hospitality operations, guest relations, and business travel consulting—currently excelling as a Guest Relations Manager at a 4-star hotel in the UK. I thrive on solving problems, enhancing customer journeys, and building lasting relationships.With a strong academic foundation (MSc in Hospitality & Tourism from Oxford Brookes University) and hands-on experience managing large teams, resolving 95%+ of guest escalations, and improving satisfaction scores by 4.4%, I\'m now transitioning into Customer Success or Client Relationship roles in the tech and SaaS industries. Skilled in CRM tools (Opera PMS, SAP), GDS platforms (Amadeus, Sabre, Travelport), and Microsoft 365 Passionate about delivering value, driving retention, and ensuring user satisfaction Known for empathy, adaptability, and a solution-oriented mindsetOpen to opportunities in customer success, partner experience, and client-facing operations across the UK or remotely.
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