Samarth Jain
Senior Administrative Executive @Signum Hotels And Resorts
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WORK HISTORY
Senior Administrative Executive @Signum Hotels And Resorts
Faridabad, IN
EDUCATION
PKR jain sr. Sec. Public school
10th Standard
PKR Jain sr. Sec. Public school
12th Standard
upGrad.com
Digital Marketing
CHANDIGARH UNIVERSITY
Bachelor of Commerce - BCom
ABOUT SAMARTH JAIN
I am an eager person to secure challenging roles in a renowned company. Dedicated and detail-oriented professional with 3+ years of experience in the hospitality industry, specializing in customer support, operational efficiency, and guest satisfaction. Currently working as a Senior Admin Executive (Customer Support) at 360 PMS/Signum Hotels, I actively evaluate operational processes, conduct training sessions for new employees, and ensure smooth client interactions. My work involves handling bookings, managing payments, and resolving customer queries with a strong focus on quality service and compliance. My background includes: Exceptional customer service skills Proven ability to handle high-volume calls and emails Experience in hotel operations, bookings & guest relations Digital marketing certification with hands-on expertise in social media & Meta Ads Efficient use of tools like Toket for hotel and reservation management Always eager to learn and grow, I thrive in fast-paced environments where guest satisfaction and operational precision go hand in hand.
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