Samantha Williams
VP of Customer Success @Papirfly
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WORK HISTORY
VP of Customer Success @Papirfly
York, GB
EDUCATION
University of Leeds
Bachelor's degree, Business, Management specialising in HR
York St. John University
Master of Arts (M.A.), Leadership and Management
ABOUT SAMANTHA WILLIAMS
Experienced Customer Success Leader specialising in Contact Centre Productivity products but historically led in the Project Management and Telco space.Driven to create high performing teams who barely need me. Customer obsessed, receiving feedback and helping them exceed their KPIs is what gives me energy.Love transformation and spent 10 years in Financial Services working in high stakes projects removing waste, changing colleague culture, M&A, risk management and process improvement.
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