Sami Wall

Operations Professional | Streamlining Processes & Enhancing Efficiency | Driving Operational Excellence Across Teams

Role: Operations Specialist at Hci Hospitality
Location: Manhattan, KS, US
LinkedIn followers: 500 followers

About Sami Wall

I thrive on opportunities that challenge me to grow and expand my expertise. With a passion for contributing meaningfully, I\'m always eager to learn, lead, and collaborate with teams to achieve success. I bring a proactive mindset, self-motivation, and a strong sense of responsibility to every project I undertake.My goal is to support, inspire, and make a positive impact, both within my team and in the broader community. I\'m always open to new opportunities that align with my passion for continuous improvement and delivering meaningful results.

Experience

Operations Specialist
Hci Hospitality
Dec 2023 — Present · Manhattan, KS, US
Oversee Specialty Restaurant Point of Sale system including menu item builds, kitchen display screens, discounts, training, and troubleshooting- Design and maintain clear operational guides- Assist in the administration of operational systems including maintaining user accounts, hierarchies, and permissions- Logistic coordinator for New Restaurant Opening hiring and marketing materials- Manage travel arrangements for employees as needed, including but not limited to: hotel, flight, per diem, car rental, restaurant, and meeting space reservations- Plan and design engaging news content for internal audiences- Develop guest relations training materials and coach employees on proper guest recovery- Intervenes in guest/employee situations as needed to protect the integrity of the business

Education

Missouri State University
Bachelor of Science (BS), Entertainment Management
2011 — 2015

Skills

Hospitality
Marketing
Nonprofits
Event Management
Facebook
Management
Social Networking
Microsoft Publisher
Social Media Marketing
Customer Service
Teamwork
Event Planning
Social Media
Special Events Coordination
Microsoft Office
Leadership
Entertainment
Time Management
Public Relations
Problem Solving
Communication
Special Events Production
Microsoft Word
Team Leadership
Customer Satisfaction
Training
Trained Crowd Manager
Public Speaking
Powerpoint
Microsoft Excel

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