Samantha Waldrup
Customer Experience Lead at Foundation Medicine
- Role
- Principal Customer Experience Executive at Foundation Medicine
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Samantha Waldrup
Dedicated Account Manager partnering with Midwestern AMCs, IDNs and community oncology practices to optimize customer experience. Change adoption leader and peer mentor. Robust CX project management with external partners. Strong commercialization and product launch experience. Experience with creation of marketing material and collaborating on abstracts and publications.15 month Product Strategy rotation completed in October 2025. Key objectives included joint product obsolescence, pilot program creation for a new clinical product, and commercialization of new product.
Experience
Principal Customer Experience Executive
Jul 2024 — Present · Austin, TX, US
Education
University of Central Florida
Biotechnology, Spanish
Universidad Pablo de Olavide
Study Abroad
University of Massachusetts Amherst
Master of Public Health (MPH), Public Health Practice
University of Rhode Island
Bachelor of Science (B.S.), Foods, Nutrition, and Related Services
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