Samantha Simon

Customer Success Manager at SimplyAgree

Role
Customer Success Manager at Simplyagree
Location
Steamboat Springs, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Samantha Simon

As a professional with a strong foundation in monitoring & evaluation, I have spent years transforming data into actionable insights, designing frameworks that track outcomes, and partnering cross-functionally to improve processes and drive impact. In pivoting to a Customer Success role at SimplyAgree, I carry forward that same rigorous mindset — now focused on enabling clients to derive maximum value from our platform, ensuring adoption, satisfaction and long-term success. By bridging structured evaluation practices with a customer-first, value-driven SaaS approach, I help customers maximize outcomes while building lasting relationships.

Experience

  1. Customer Success Manager

    Simplyagree

    Aug 2025 — Present

Education

  • The George Washington University- Milken Institute School of Public Health

    Master's degree, Global Public Health

    2017 — 2019

  • Georgia Institute of Technology

    Master of Science - MS, Analytics

  • Monmouth University

    Bachelor’s Degree, Psychology

    2012 — 2016

Skills

  • Outlook
  • Social Networking
  • Public Speaking
  • Microsoft Word
  • Powerpoint
  • Microsoft Excel
  • Teamwork
  • Social Media
  • Research
  • Customer Service
  • Teaching
  • Time Management
  • Microsoft Office

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Samantha Simon — Customer Success Manager at Simplyagree in Steamboat Springs, CO, US | Unifers