Samantha Miller
Operations & Customer Success Leader | Salesforce & HubSpot Pro | Driving Team Performance & Process Excellence | Hackathon Champion
- Role
- Sales Enablement Manager at Custom Ink
- Location
- East Greenwich, RI, US
- LinkedIn followers
- 500 followers
About Samantha Miller
I\'m a customer-obsessed operations leader with 12+ years of experience driving growth, efficiency, and enablement across SaaS, tech, and services. My superpower lies in connecting dots—between Customer Success, Sales, and Revenue Operations—to build smarter systems, stronger teams, and more meaningful customer experiences.Throughout my career, I’ve led initiatives in CRM optimization, CS process design, lifecycle management, forecasting, and GTM alignment—often working cross-functionally across CS, Sales, Marketing, and Product. Whether launching a new playbook, overhauling onboarding, or reducing churn, I bring a lens that’s both analytical and deeply human.I’m especially energized by the intersection of- The empathy of Customer Success- The structure of Revenue Operations and enablement- The curiosity that drives me to uncover inefficiencies and turn them into meaningful impactIt\'s where I do my best work—connecting people, processes, and data to create experiences that serve both the customer and the business.I bring structure to ambiguity, find clarity in complexity, and always lead with curiosity.
Experience
Sales Enablement Manager
Aug 2025 — Present
Education
University of Rhode Island
BA, Communication
2005 — 2010
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