Samantha Lodge

Principal Customer Success Manager @ Klaviyo | Helping dynamic midmarket brands power smarter digital relationships ⚡️

Role
Principal Customer Success Manager at Klaviyo
Location
Denver, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Samantha Lodge

I\'m passionate about leveraging AI to streamline workflows and elevate customer…

Experience

  1. Principal Customer Success Manager

    Klaviyo

    Aug 2024 — Present · Denver, CO, US

    In my role as Principal Customer Success Manager, I serve as a strategic partner to our enterprise customers—helping drive their success by optimizing their use of Klaviyo\'s powerful marketing automation platform. I focus on building strong, data-driven relationships, aligning with key stakeholders, and helping them identify opportunities for growth. My goal is to ensure our customers maximize the benefits of our platform to achieve their business objectives through tailored solutions and proactive engagement, all while delivering exceptional customer experiences that fuel long-term success.

Education

  • NOLS

    Conservation

    2011 — 2011

  • The University of Queensland

    Study Abroad, Environmental Studies, Australian Studies, Economics

    2014 — 2014

  • Georgetown University

    International Relations, Statistics

    2013 — 2013

  • Nutritional Therapy Association

    Nutritional Therapy Consultant, Foods, Nutrition, and Wellness Studies, General

  • The School for Field Studies

    Study Abroad, Marine Protected Area Management

    2012 — 2012

  • The Washington Center

    Leadership

    2013 — 2013

  • Dickinson College

    Bachelor of Arts (B.A.), Political Science major, Environmental Studies major, Economics minor

    2011 — 2015

Skills

  • Research
  • Public Relations
  • Political Campaigns
  • Event Planning
  • Microsoft Office
  • Photoshop
  • Web Design
  • Politics
  • Leadership
  • Collaborative Leadership
  • Problem Solving
  • Policy Analysis
  • Public Speaking
  • Lightroom
  • Social Media
  • Spanish
  • Editing
  • Microsoft Word
  • Fundraising
  • Community Outreach
  • Powerpoint
  • Microsoft Excel
  • Social Networking
  • Administration
  • Academic Writing
  • Teamwork
  • Critical Thinking
  • Microsoft Powerpoint
  • Public Policy

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Samantha Lodge — Principal Customer Success Manager at Klaviyo in Denver, CO, US | Unifers