Samantha Hiscock
Catering Manager - University Hospitals Southampton @Serco
Southampton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2023 — Present
Catering Manager - University Hospitals Southampton @Serco
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Southampton, GB
Manage retail, catering and hospitality services ensuring quality and compliance.Monitor KPIs and customer feedback to drive service improvements.Lead and develop a multidisciplinary team.Ensure compliance with NHS food standards, safety, and infection protocols.
EDUCATION
1986 — 1988
Eastleigh College
B' Tec National Diploma; Levels, Business and Finance
SKILLS
MicrosStaffing CoordinationDaily Operations ManagementManagementCorporate EventsBanquet OperationsProduct MarketingBudget ForecastsProfit/Loss ResponsibilityOperations ManagementTime ManagementHospitality ManagementSponsorshipSpecial EventsBudgetingCateringTrainingNew Business DevelopmentFood & BeverageTourismCustomer ServiceAlcohol LicensingEvent PlanningOperating BudgetsSocial Media MarketingLeadershipParty PlanningAccount ManagementBar ManagementOnline CommunicationsPublic RelationsHotelsKpi ReportsOperational Risk ManagementMarketing StrategyMarketingDirect MarketingHotel ManagementEmail MarketingWedding Planning
ABOUT SAMANTHA HISCOCK
An accomplished operations leader with a strong track record of elevating performance…
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