Samantha Hardey
Customer Success Manager at Passage Health
- Role
- Customer Success Manager at Passage Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Samantha Hardey
I am a highly analytical communications and change management professional with a passion for solving complex organizational challenges. With a strong foundation in research, strategy, and stakeholder engagement, I help businesses navigate transformations, enhance employee experiences, and drive impactful change. At FTI Consulting, I manage cross-functional projects, craft strategic communication plans, and advise clients during high-stakes moments, including mergers, restructuring, and crisis situations. My experience spans the healthcare and life sciences, financial services, retail, industrials, and technology sectors. Beyond execution, I bring an analytical mindset—leveraging data to craft compelling narratives and inform decision-making. My background in cognitive science and public relations gives me a unique perspective on how people and organizations adapt to change.
Experience
Customer Success Manager
Jun 2025 — Present · New York, NY, US
Education
Universidad de Cantabria
Spanish
2019 — 2019
University of Southern California
Bachlor of Arts - BA, Cognitive Science
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