Samantha Yardley

Store Manager @Smiggle UK & ROI

Cardiff, GB

Managing all aspects of a successful store, generating customer loyalty and create a welcoming atmosphere, making my store the best place to visit surported by many customer love emails to my head office, winning an ward from the company for customer compliment s, fully compitent in KPIs, with my store achieving the company\'s top award 2 years in a row for highest ATV, and highest UPT for region. I Like to drive and motivate my team, two of which have gone on to help run other stores, covering all aspects of staff training, health & safety, staff appraisals, able to use commercial knowledge to ensure my store is merchandised to a high standard, and above all always achieving excellent customer service, very much a hands on manager that leads by example.

Brunel University of London

Bachelor of Arts (B.A.), Apparel and Textiles