Sam Waslin
Business Owner Providing Specialist Call Answering, Virtual Reception Pa, Data Management Service @The Call Answering Company
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WORK HISTORY
Business Owner Providing Specialist Call Answering, Virtual Reception Pa, Data Management Service @The Call Answering Company
We are a family run business, providing bespoke business support packages, including call answering, virtual reception, transcription and virtual PA services, together with data cleansing and management. Maybe you already manage all of the above very well, so why would you consider outsourcing the work?Because, put simply, it saves YOUR time – the one thing money cannot buy and you will never get back!We place a big emphasis on that word – YOUR – and we tailor our bespoke service to each specific job.Our team members are experienced, professional and reliable and we strive to provide a first-class service to each and every client.We offer a range of services to suit the demands of your business. Our call answering/virtual reception service is bespoke and tailored to your individual needs and is available on a full time or adhoc basis, or simply as holiday cover.We specialise in out-of-hours call management for security and facilities management companies, ensuring that emergency alarm calls or call-out requests are actioned appropriately in a timely manner, or that your team conduct their safety check-ins on time.Whether you are a sole practitioner, a small or medium business or even a large corporation, we can provide you with whatever level of service you require. It is a well-known fact that callers generally wait no more than 30 seconds before hanging up if their call is not answered. By not answering calls in a timely manner, you could be missing out on a lot of potential business.All of your calls will be answered by us speedily and as if we are you or your business. You clients and customers will be greeted by our polite and engaging team members, who will represent you and your business as you would expect.We are fully compliant with all applicable General Data Protection Registration (GDPR) legislation and registered with the Information Commissioners Office (ICO).
ABOUT SAM WASLIN
We are a family run business, providing bespoke business support packages, including call answering, virtual reception, transcription and virtual PA services, together with data cleansing and management. Maybe you already manage all of the above very well, so why would you consider outsourcing the work?Because, put simply, it saves YOUR time – the one thing money cannot buy and you will never get back!We place a big emphasis on that word – YOUR – and we tailor our bespoke service to each specific job.Our team members are experienced, professional and reliable and we strive to provide a first-class service to each and every client. We offer a wide range of services to suit the demands of your business. Our call answering/virtual reception service is bespoke and tailored to your individual needs and is available on a full time or adhoc basis, or simply as holiday cover. We specialise in out-of-hours call management for security and facilities management companies, ensuring that emergency alarm calls or call-out requests are actioned appropriately in a timely manner, or that your team conduct their safety check-ins on time. Our clients believe that our service brings significant value to their business and the following recommendation is typical of the feedback we receive-“The Call Answering Company support Kiwi Facilities Maintenance with critical out of hours support ensuring our inbound calls are answered and fielded to the correct engineers for immediate response. They form a major part in our aim to deliver excellent customer service day or night.” Dan Jowett, Managing Director.Whether you are a sole practitioner, a small or medium business or even a large corporation, we can provide you with whatever level of service you require. It is a well-known fact that callers generally wait no more than 30 seconds before hanging up if their call is not answered. By not answering calls in a timely manner, you could be missing out on a lot of potential business.All of your calls will be answered by us speedily and as if we are you or your business. You clients and customers will be greeted by our polite and engaging team members, who will represent you and your business as you would expect.If you require our transcription service, your digital audio files can be sent to us via secure and encrypted email and completed transcripts are returned in the same way. We are fully compliant with all applicable General Data Protection Registration (GDPR) legislation and registered with the Information Commissioners Office (ICO).
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