Samantha Tiller-Schenck
Sr. Director of People and Business Operations at Digital Diagnostics
- Role
- Sr Director of People and Business Operations at Digital Diagnostics
- Location
- Columbia, MO, US
- LinkedIn followers
- 500 followers
About Samantha Tiller-Schenck
Strategic HR and operations leader with 10+ years\' experience scaling people, culture, and communication in healthcare technology, SaaS, and consulting. Proven success in leading employee experience, talent strategy, total rewards, and organizational design to drive business growth, retention, and engagement.
Experience
Sr Director of People and Business Operations
Oct 2024 — Present
As Digital Diagnostics’ senior human resources and people operations leader, my responsibility is to serve as the cross-functional HR business partner to executives and managers, develop and execute employee experience strategy, and manage a team of talent acquisition, training, operations, and human resources professionals.• Increased Employee Net Promotor Score (NPS) by 40 points in 12 months through targeted engagement programs• Led stay interviews with 100% company participation, using feedback to shape and improve the employee experience roadmap• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs, leading to 94% employee retention• Designed individual development toolkit and company-wide growth paths, leading to 15% internal promotion rate• Developed employee/executive mentorship program with a 75 NPS in its pilot year• Drives company talent strategy including talent forecasting, recruiting, retention, and total rewards• Provides support and guidance to people leaders when complex and sensitive issues arise, including accommodation requests, leave of absence, performance improvement plans, and terminations• Serves as liaison to third-party partners for 401(k), health, dental, vision, disability, and life insurance administration• Trains people leaders and individual contributors on performance management processes• Manages compliance with federal and state-specific employment laws including FMLA, EEO, FLSA, and employment agreements with employees in 30 states• Creates company-wide communication and distributes bi-weekly employee engagement newsletter
Education
Ohio University
Certificate in Women and Gender Studies
Ohio University
Master of Education (M.Ed.), Organizational Leadership and Administration, General
Ohio University
Bachelor of Science in Communication, Organizational Communication and Marketing
Skills
- Leadership
- Marketing Communications
- Fundraising
- Research
- Marketing Strategy
- Recruiting
- Public Speaking
- Program Management
- Peoplesoft
- Marketing
- Educational Leadership
- Problem Solving
- Event Planning
- Advertising
- Budgets
- Community Outreach
- Communication
- Social Networking
- Crm
- Customer Service
- Mentoring
- Event Management
- Student Affairs
- Teamwork
- Microsoft Office
- Team Leadership
- Leadership Development
- Time Management
- Social Media
- Higher Education
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