Samantha Sharaf
Client Relationship Consultant | Customer Success Mindset | CRM & Retention Specialist | Transitioning into SaaS
- Role
- Client Relationship Consultant, Automotive and Finance Division at Hello Auto Group
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Samantha Sharaf
Customer success and client relationship professional with experience managing high-value…
Experience
Client Relationship Consultant, Automotive and Finance Division
May 2023 — Present
Sold over 225 vehicles in 2023 and earned Top Sales of the Year across a six-store auto group. Closed 16 to 20 or more units per month through inbound lead conversion, CRM tracking, and personalized video follow-up. Built strong client loyalty by keeping the process calm, clear, and pressure-free. Trusted by leadership to handle VIP clients and repeat business. Trained new hires and supported onboarding for new team members. Maintained one of the highest NPS scores in the region.
Education
San Francisco State University
Bachelor of Science - BS
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