Samantha Remeika

Vice President of Partner Success and Delivery @Techchange

San Francisco, CA, US
EMAILS
s••••••••@techchange.org
MOBILE NUMBERS
+17•••••••44

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WORK HISTORY

Dec 2021 — Present

Vice President of Partner Success and Delivery @Techchange

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San Francisco, CA, US

TechChange is a social enterprise that works with leading nonprofits and government agencies around the world to push the boundaries of what’s possible in virtual learning and online events. From delivering an online series of courses on COVID response for frontline health workers to powering the largest human rights and tech conference in the world (RightsCon), TechChange contributes to some of the most innovative and important (virtual) conversations of our era. TechChange provides human-powered services like facilitation, production, support, and design and a user-centric platform to support over 500K users across some 800 courses, workshops, and events.

EDUCATION

N/A

Tulane University

BA, English

2006 — 2008

Columbia | SIPA

MPA, Policy and Management

SKILLS

LeadershipProgram DevelopmentManagementProgram ManagementCommunity OutreachEditingProposal WritingPolicy AnalysisStaff DevelopmentStart-UpsBusiness AnalysisProduct MarketingProject ManagementData AnalysisTeachingEntrepreneurshipResearchE-LearningInternational RelationsNonprofitsProduct ManagementConsultingProgram EvaluationStrategyEducational Technology

ABOUT SAMANTHA REMEIKA

Experienced Vice President of Customer Success, Professional Services & Support with a demonstrated history of hands-on leadership in growing diverse global teams through structure, process, and industry best practices. Deep industry experience with start-ups, implementation, SaaS, and EdTech and social enterprises. Key strengths include organization development to support growth and scalability, client retention and health strategies, OKR rollout and institutionalization, team growth and professional development, process definition and rollout, M&A, strategic planning, and operational efficiencies.Cross-Functional Leadership | People Management | Customer Success | Strategy | Project Management | SaaS Software | Implementation | Enterprise Software | Customer Relationship Management | Customer Lifecycle

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