Samantha Redmond
Providing unmatched products, services and solutions to our clients.
- Role
- Customer Service Specialist at Element Fleet Management
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Samantha Redmond
Lead Advisor in Remarketing with a strong focus on customer experience, process improvement, and issue resolution. I interface directly with clients, internal teams, and business partners to resolve complex remarketing challenges, manage escalations, and support specialty asset pickups. Known for directing daily workflows, maintaining performance metrics and exception reporting, and providing data-driven recommendations to improve efficiency. I also support onboarding and training for new clients and team members, serving as a trusted resource for policies, processes, and best practices.
Experience
Customer Service Specialist
Jan 2024 — Present · Hopkins, MN, US
As a Lead Advisor in Remarketing, Play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, and vendors.
Education
Normandale Community College
Associate of Arts, General
2002 — 2004
Skills
- Sales Management
- Advertising
- Sales Process
- Cold Calling
- Management
- Lead Generation
- Customer Satisfaction
- New Business Development
- Account Management
- Leadership
- Salesforce.com
- Sales
- Online Advertising
- Sem
- Social Media Marketing
- Business Development
- Cloud Technologies
- Sales Operations
- Customer Retention
- Customer Service
- Advertising Sales
- Direct Sales
- B2b
- Crm
- Solution Selling
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