Samantha Ramos
QA Specialist at Travel & Leisure Co.
- Role
- Specialist, Call Monitoring at Travel + Leisure Co.
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Samantha Ramos
Innovative Customer Service Professional with a passion for enhancing the overall customer interaction. Experience with training and mentoring colleagues as well as advanced communication and collaboration skills.
Experience
Specialist, Call Monitoring
Jul 2022 — Present · Orlando, FL, US
Quality Assurance Call Monitoring Specialist for Wyndham Vacation Clubs - Owner Services.
Education
Valencia College
Liberal Arts and Sciences, General Studies and Humanities
2011
Skills
- Training
- Customer Satisfaction
- Call Centers
- Job Coaching
- Loss Prevention
- Hospitality
- Collaborative Problem Solving
- Team Building
- Hospitality Industry
- Acoustic Guitar
- Leadership
- Time Management
- Hospitality Management
- Budgets
- Social Networking
- Resorts
- Songwriting
- Customer Service
- Microsoft Excel
- Employee of the Month
- Financial Transactions
- Singing
- Sales
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