Samantha R
Assistant Manager - HR Contact Centre @IBM | Customer Service Representative @Flipkart | Accounting Associate @Accenture
- Role
- Assistant Manager - HR Contact Centre at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Samantha R
Flipkart.com relied on this professional\'s 8+ years of customer service expertise to enhance user experience and ensure seamless record management through CRM. Key contributions included customer satisfaction, troubleshooting issues, and supporting operational efficiencies. Their problem-solving mindset consistently facilitated timely task completion and team collaboration. With a mission to improve service delivery and user satisfaction, they excel in customer experience management and auditing. Past roles also involved training new team members, supporting team leads with reporting, and driving process optimization. Focused on contributing to organizational growth, they aim to leverage their skills and dedication in dynamic environments.
Experience
Assistant Manager - HR Contact Centre
Oct 2025 — Present · Bengaluru, IN
Education
JAIN College
BACHELOR OF BUSINESS MANAGEMENT, Human Resources Management
2006 — 2009
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