Samantha Ng
Order Processing Specialist @ IXL Learning
- Role
- Order Processing Specialist at IXL Learning
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Samantha Ng
Aspiring Business Analyst with a passion for turning data into meaningful insights that…
Experience
Order Processing Specialist
Mar 2025 — Present · San Mateo, CA, US
Extract, analyze, and reconcile large volumes of order data to ensure accuracy and consistency across internal systems, reflecting cross-platform data validation practices- Maintain meticulous data entry standards, ensuring alignment with contractual rates and purchase agreements for financial accuracy in reporting systems- Utilize Salesforce CRM to manage data flow, track order statuses, and support reporting functions- Prepare and deliver ad-hoc reports on order processing metrics for stakeholders to review, contributing to performance insights and management decision-making- Identify and recommend process improvements during audit reviews to enhance efficiency and reduce recurring data errors- Collaborate closely with sales, customer success, and engineering teams to resolve data issues, ensuring seamless communication
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