Samantha Nagi
Team Lead, Support Services @Passport
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WORK HISTORY
Team Lead, Support Services @Passport
US
EDUCATION
Clarkson University
Bachelor of Science (BS), Mechanical Engineering
State University of New York College at Potsdam
Master of Education - MEd, Secondary Education in Mathematics
The Johns Hopkins University
Data Science Specialization, Data Science
ABOUT SAMANTHA NAGI
As an experienced project/services manager, I leverage my data science specialization and engineering background to manage the integration of third-party solutions for clients at a high-intensity tech startup in the automated parking industry. I have over two years of experience in implementing cloud-based services, overseeing vendor performance, and providing reporting to clients to prove service efficacy. I am adept in project management and collaborating seamlessly with cross-functional teams to ensure successful implementations.I also excel as a Client Training Manager, creating and delivering customized training materials on digital platforms for new products and features. I mentor support and systems analysts, and collaborate with cross-functional teams to ensure successful project completion. My background in engineering and mathematics, combined with strong teaching expertise, enables me to solve complex problems and communicate effectively with diverse stakeholders. I am passionate about improving client experience through innovative and data-driven solutions.
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