Samantha Mergl
Premium Services Game Day Associate @Carolina Panthers
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WORK HISTORY
Premium Services Game Day Associate @Carolina Panthers
Charlotte, NC, US
Provide exceptional customer service to suite holders, club members, and VIP guests in all premium spaces.Greet and assist clients and guests upon arrival, offering wayfinding, general information, and support throughout the event.Monitor and support the functionality, cleanliness, and readiness of assigned premium areas.Assist with event setup, and breakdown.Act as a liaison between clients and the Premium Services Team to ensure seamless communication and elevated guest experience.Handle client inquiries or issues promptly and professionally, escalating to full-time staff as needed.Represent Tepper Sports & Entertainment with professionalism and hospitality.
EDUCATION
J. L. Mann High Academy
High School Diploma
University of South Carolina
Sport Management and Entertainment
ABOUT SAMANTHA MERGL
I am a junior at the University of South Carolina majoring in Sport Management and…
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