Samantha Wong

Senior Group Manager, Customer Success @Lyra Health

Los Angeles, CA, US
MOBILE NUMBERS
+15•••••••33

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WORK HISTORY

Mar 2024 — Present

Senior Group Manager, Customer Success @Lyra Health

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EDUCATION

2005 — 2009

UMN Carlson School of Management

Bachelor of Science (BS), Marketing (Major), Supply Chain Management (Major), Retail Merchandising (Minor)

SKILLS

MerchandisingRetailMerchandise PlanningInventory ManagementAssortmentInventory ControlProfitTrend AnalysisTeam LeadershipTalent ManagementCross-Functional Team LeadershipVisual MerchandisingRetail SalesForecastingManagementMicrosoft ExcelStrategy

ABOUT SAMANTHA WONG

I\'m a business leader with experience in driving revenue and profit through partner relationships, strategy development and cross-functional execution. Having spent time as a merchant at a Fortune 100 company and as a strategic account manager at multiple tech startups, I have the unique experience of building, negotiating and implementing comprehensive business plans on both sides of the table.Early on in my career, I developed a passion for consumers and discovering new ways to serve them. I’m motivated by observing and supporting their ever-changing behaviors and by leveraging data, insights and collaboration to identify their needs and ways to deliver them. I get excited by the challenge of turning these discoveries into initiatives that will drive growth, and by working closely with my partners to build and execute strategic plans. I’m resourceful, detail-oriented and pride myself on being a trusted partner with a solution-oriented mindset.I’ve leveraged these skills throughout my career. At Target, I started in inventory planning where I led demand forecasting, managed inventory flow and implemented efficiency initiatives to drive product availability. Later, as a merchant, I managed a $400M P&L, analyzed trends and partnered with a diverse group of vendors to curate and market tailored assortments. For the last 5 years, I’ve worked at tech startups in strategic account management where I’ve been a ‘jack-of-all-trades\', working with some of the biggest retailers in the U.S. to optimize my company’s product offering and marketing strategies to fit the unique needs of each retailer’s consumer.I’m a small town girl turned big city enthusiast. I\'m the daughter of a farmer and a full-time working mom who went back to school while raising three young kids. I grew up learning first hand that hard work, authenticity, compassion and a supportive community can move mountains, and that slowing down to smell the roses (or watch the corn grow) can provide perspective when you need it most. These are the core values I try to exemplify everyday.

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