Samantha Lai
Global Mobility Managed Services
- Role
- Managed Services Associate at Vialto
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Samantha Lai
Business Administration/Digital Media student. Graduating class of 2021. Passionate about…
Experience
Managed Services Associate
Apr 2023 — Present
As an Associate in Managed Services at Vialto Partners, I support global mobility processes by coordinating and delivering high-quality services to our clients. My responsibilities include managing key aspects of international assignments such as tax compliance, immigration, and relocation logistics. In just two months, I improved our Service Level Agreements (SLAs) on letters from 30% to 100%, significantly enhancing efficiency and client satisfaction. I collaborate closely with cross-functional teams to provide tailored solutions and ensure seamless operations in a dynamic, fast-paced environment.
Education
John Cabot University
Study Abroad - Rome, Italy
2019 — 2019
Amador Valley High School
High School Diploma
2013 — 2017
Saint Mary's College of California
Future Bachelor of Science - BS
2017 — 2021
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