Samantha Jackson

About Samantha Jackson

Expert in making things happen, getting things done. I\'ve been coordinating projects from…

Experience

1. Project Manager

   Crumbl

   Jan 2022 — Present

   Develop and implement project management processes for the Crumbl Tech Team.\\\\n> Manage Crumbl Tech projects through product design, development, and launch\\\\n> Communicates status of the Crumbl technology portfolio to all stakeholders in Crumbl leadership\\\\n> Manage priority for simultaneous requests from multiple stakeholders & negotiation on project deliverables and timing\\\\n> Projects span entire Crumbl Technology suite, including customer and franchise-facing applications, websites, and POS system\\\\n\\\\nPlan, facilitate, and coordinate activities for enterprise level projects to ensure objectives are accomplished within the project parameters and team members have what they need to be successful\\\\n> Participate in setting objectives and initiatives for tech team and manage cross-team collaboration for supporting their technology requirements\\\\n> Ensures that the OKR initiatives are aligned with the department\'s strategy and priorities\\\\n> Facilitate project kickoff meetings, knowledge transfers, and weekly project status meetings\\\\n\\\\nContribute to defining, articulating, and communicating our technology product strategy across services\\\\n> Develop release notes at a regular cadence at the enterprise and franchise level\\\\n> Develop pre-release notes of complex features for corporate training and reference\\\\n> Create strong cross-functional relationships across our corporate and franchise stakeholders to facilitate strategic focus and prioritization\\\\n\\\\nManage and grow the Tech Support Team to understand and support franchise technology needs and help solve our most critical problems\\\\n> Identify, monitor, report and escalate (as needed ) project-related issues to achieve timely resolution and/or product enhancements\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n