Samantha Horrocks

Senior Learning & Development Manager @Nationwide Building Society

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2012 — Present

Senior Learning & Development Manager @Nationwide Building Society

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Manchester, GB

Senior Manager accountable for leading a Learning & Development department of 40+ amazing people located across multiple sites. Responsible for the strategic development and implementation of market-leading induction training and ongoing development across Nationwide\'s UK Financial Services Contact Centre and Branch Network. Partnering with colleagues across business to agree priorities, constantly evolving our proposition to support our ambition of creating a learning culture

EDUCATION

1987

BTEC

Diploma, Business and Finance

SKILLS

Performance ManagementSales OperationsEmployee BenefitsContact CentersCoachingChange ManagementCall CentersEmployee RelationsTeam LeadershipBusiness StrategySalesManagementTrainingOutsourcingSales ManagementEmployee EngagementRecruitingTraining Delivery

ABOUT SAMANTHA HORROCKS

I’m a highly experienced and successful L&D professional with over 25 years experience…

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Samantha Horrocks — Senior Learning & Development Manager at Nationwide Building Society in Manchester, GB | Unifers