Sam Hawkins
UX Research Manager @ eBay | Insights | Qualitative Research | E-Commerce & Marketplace Strategy
- Role
- Ux Research Manager, Global Focus Categories at eBay
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Sam Hawkins
Sam is a UX researcher with 11 years of experience in user research. She is a fervent customer advocate who brings a human-centered lens to product and experience strategy. Sam deeply believes that insights are only as good as their capacity for application and works cross-functionally to translate user needs into actionable recommendations. Her research and leadership have shaped initiatives, generated growth, and driven innovation for numerous Fortune 500 companies including eBay, Toyota Motors North America (Lexus), and DuPont, among others.Sam holds a PhD and Master’s Degree in Anthropology from Harvard University. She also holds Bachelor’s degrees in Cultural Anthropology and Interdisciplinary Studies - Visual Research Methodology from the University of Maryland, Baltimore County.Relevant Skills:Expert - Research Leadership; Research Design; International Research Management; Qualitative Research; User Experience (UX) Research; Design Thinking; Design Research; Ethnography; User Interviews (User Zoom & User Testing); Focus Groups; Co-Creation Labs; Usability Testing; Diary Studies; Contextual Inquiry; Cross-Team Collaboration.Proficient - Survey Design; Card-Sort; Competitor Analysis; Jobs to be Done (JTBD); Mixed-Methods Research Design.
Experience
Ux Research Manager, Global Focus Categories
Jul 2025 — Present
Education
Harvard University
Doctor of Philosophy (Ph.D.), Sociocultural Anthropology
2014 — 2021
Harvard University
Master of Arts - MA, Sociocultural Anthropology
2014 — 2018
University of Maryland Baltimore County
Bachelor’s Degree, Cultural Anthropology; B.A., Interdisciplinary Studies - Visual Research Methodology; Art History
2010 — 2014
Centennial High School
High School
2006 — 2010
Harvard Business School Online
CORe: Credential of Readiness, Business Administration and Management, General
2020 — 2020
Skills
- Volunteering
- Leadership Development
- Archives
- Adobe Creative Suite
- Organization
- Project Management
- Leadership
- Grant Writing
- Compassion
- Organizational Leadership
- Marketing
- Sports Photography
- Public Speaking
- Nonprofits
- Networking
- Microsoft Office
- Non-Profit Leadership
- Event Planning
- Teaching
- Journalism
- Community Outreach
- Editing
- Beauty Industry
- Social Media
- Digital Photography
- Blogging
- Editorial
- Publications
- Adobe Photoshop
- Management
- Modeling
- Qualitative Research
- Cataloging
- Data Analysis
- Image Editing
- Data Collection
- Photography
- Anthropology
- Writing
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