Samantha Hancock
Vice President of Clinical Operations and Clinical Compliance @Gateway Pediatric Therapy
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WORK HISTORY
Vice President of Clinical Operations and Clinical Compliance @Gateway Pediatric Therapy
GATEWAY PEDIATRIC THERAPY, LLC November 2020-Present Vice President of Clinical Operations and Clinical Compliance • Design and implement company compliance initiatives and standards to foster compliance for all applicable and regulatory agencies including individual commercial insurance and Medicaid insurers, child protective services, Office of Recipient Rights, local law enforcement, Department of Labor, local health departments. • Establish companywide policies and procedures to meet compliance metrics specifically staff credentialing processes for both commercial insurance and Medicaid, all associated materials, and tracking systems to monitor performance of key metrics • Develop employee training programs targeting clinical quality measures including clinical assessments, treatment planning, program planning and goal identification, parent and family involvement that align with current research and standards while integrating families and community partners • Participate and manage confidential investigations, crisis situations, and prepare associated reports to share with leadership teams and outside agencies working towards collaborative resolutions • Monitor quality assurance measures using internal audits and periodic reviews including client progress and clinician performance to ensure strategic objectives are achieved and develop plans for continued growth or corrective action • Provide direct supervision and support to multi-tiered staffing focusing on clinical and administrative oversight to regional directors, clinical directors, assistant clinical directors, and directors of specialized departments and determine achievement of strategic goals • Organization of COVID-19 safe workplace protocols and ongoing quality assurance in maintaining standards of practice and care during global pandemic
EDUCATION
Western Michigan University
Bachelor of Science & Bachelor of Arts, Psychology & Criminal Justice
The Chicago School
Master’s Degree, Clinical Psychology Specialization in Applied Behavior Analysis
ABOUT SAMANTHA HANCOCK
Board Certified Behavior Analyst and Licensed Behavior Analyst with over twenty years of…
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