Samantha Feather
Contact Centre Team Leader @Debt Recovery Plus
Warrington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Contact Centre Team Leader @Debt Recovery Plus
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Manchester, GB
EDUCATION
1986 — 1988
St Helens College
Diploma
SKILLS
Vendor ManagementTraining DeliveryCall CenterManagementTeam BuildingBusiness Process ImprovementCustomer SatisfactionTrainingRecruitingCustomer ExperienceCall CentersWorkshop FacilitationTeamworkTeam ManagementOutsourcingLeadershipBpoTime ManagementSalesData AnalysisContact CentersManagement DevelopmentProject DeliveryEmployee EngagementWorkforce ManagementBusiness TransformationCustomer RetentionCustomer ServiceLeadership DevelopmentPerformance ManagementCrmEmployee TrainingStakeholder ManagementTeam LeadershipAccount ManagementComplaint ManagementChange ManagementKey Performance IndicatorsPerformance ImprovementCoaching
ABOUT SAMANTHA FEATHER
Self-motivated people manager who thrives on the challenge of a fast paced and changing…
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