Samantha Dipaolo

Logistics and Supply Chain Professional | Manager, Merchant Success at Shipbob, Inc.

Role
Manager, Merchant Success at ShipBob
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Samantha Dipaolo

Hi, I’m Samantha a mission-driven account strategist with a heart for people, a brain for solving problems, and a track record of turning chaos into clarity. Over the last 6 years, I’ve grown into a trusted partner for high-growth brands, helping them scale through strong partnerships, creative thinking, and operational excellence.In my more recent role(s) at Shipbob, I’ve led complex logistics transitions, restructured underperforming accounts, and built growth-driven roadmaps that not only retain customers but make them raving fans! Whether it\'s guiding clients through the get healthy program I built company-wide, Hypercare, launching new marketplaces, negotiating global pricing structures, or pioneering new roles from scratch, I show up with empathy, strategy, and that little spark of joy that makes hard things feel possible.🤔 What drives me?• Helping brands grow by deeply understanding their business• Turning customer feedback into actionable change• Building trust through clear communication and follow-through• Championing others - whether mentoring teammates or uplifting clients• Bringing positive energy and kindness to every room I’m in

Experience

  1. Manager, Merchant Success

    ShipBob

    Sep 2025 — Present

Education

  • University of South Florida

    Psychology

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Samantha Dipaolo — Manager, Merchant Success at ShipBob in Charlotte, NC, US | Unifers