Samantha Dipaolo
Logistics and Supply Chain Professional | Manager, Merchant Success at Shipbob, Inc.
- Role
- Manager, Merchant Success at ShipBob
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Samantha Dipaolo
Hi, I’m Samantha a mission-driven account strategist with a heart for people, a brain for solving problems, and a track record of turning chaos into clarity. Over the last 6 years, I’ve grown into a trusted partner for high-growth brands, helping them scale through strong partnerships, creative thinking, and operational excellence.In my more recent role(s) at Shipbob, I’ve led complex logistics transitions, restructured underperforming accounts, and built growth-driven roadmaps that not only retain customers but make them raving fans! Whether it\'s guiding clients through the get healthy program I built company-wide, Hypercare, launching new marketplaces, negotiating global pricing structures, or pioneering new roles from scratch, I show up with empathy, strategy, and that little spark of joy that makes hard things feel possible.🤔 What drives me?• Helping brands grow by deeply understanding their business• Turning customer feedback into actionable change• Building trust through clear communication and follow-through• Championing others - whether mentoring teammates or uplifting clients• Bringing positive energy and kindness to every room I’m in
Experience
Manager, Merchant Success
Sep 2025 — Present
Education
University of South Florida
Psychology
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