Samantha Davies
Customer Success Manager @HP
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WORK HISTORY
Customer Success Manager @HP
Key Responsibilities• Responsible for Solution/Services Adoption and Client Management • Manage and report on Annual Recurring Revenue/Profit Management, Growth• Manage customer escalations and related customer communications in a proactive and /or timely manner• Responsible for managing overall service quality and customer relationship• Grow revenue in accounts through cross-sell and up-sell.Achievements:Customer Success Manager of Year 2023
EDUCATION
Farnborough College of Technology
GNVQ Advanced Business and Finance
SKILLS
ABOUT SAMANTHA DAVIES
Category Manager at HP, driving category strategy and performance. Building on…
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