Samantha Crowell

About Samantha Crowell

Samantha is a progressive technology leader offering over 20 years of success; proven ability to deliver complex technical solutions in fast paced environments saving time and money, mitigating risks, and increasing efficiency through business process alignment.Customer driven; able to speak to their priorities and delivering the technical solutions THEY require.Exceptional communicator; leveraging technical, business and financial acumen to communicate effectively with internal and external clients and stakeholders.Team Builder; combines intellect, understanding and interpersonal skills to build common vision, values and goals.

Experience

1. Senior Director Customer Advocacy & Engineering

   Microsoft

   Aug 2025 — Present

   Lead the new Silver and Sovereign Customer Advocacy & Engineering Team. Combining our engineering expertise with deep customer engagement to drive platform solutions, accelerate adoption, and resolve mission critical challenges with our customers\' most sensitive missions.

Education

• James Madison University

  Bachelor of Science (B.S.), Public Administration

  1991 — 1995

• Harvard University

  Senior Executive Fellow

  2016 — 2016

Skills

• Military
• Project Management
• Leadership
• Leadership Development
• Itil
• Security
• Computer Security
• Dod
• Operational Planning
• Information Assurance
• Government
• Itil V3 Foundations Certified
• Operations Management
• Management
• Military Operations
• Security Clearance
• Defense
• Network Security
• Strategic Planning
• U.s. Department of Defense
• Program Management
• IT Operations