Samantha Bullington
Operations Manager @Tops Countertops
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WORK HISTORY
Operations Manager @Tops Countertops
Lacey, WA, US
Established in Olympia, Washington in as Tops Solid Surface, Tops works with homeowners, contractors, businesses, builders, yacht and RV owners, and more on kitchen and bath renovation, unique home projects, new construction and remodeling.Tops is proud to be a part of Olympia and the greater South Puget Sound area, providing quality products and services to our friends and neighbors, and family wage jobs for our talented team members.Housed in over square feet of indoor warehouse space, Tops Solid Surface uses state-of-the-art robotic fabrication equipment to precisely engineer natural stone, quartz, and porcelain fabrication with unmatched accuracy. Our facility also holds the area’s most impressive selection of materials for you to choose from for your new bath, kitchen or home project. Whether you’re seeking the rare and unique stone slabs, discounted single and mini-slabs, or the finest materials made in the USA, Tops Solid Surface is your best choice.Our water reclamation systems transform our manufacturing sludge into clean water and we support Habitat for Humanity and other community agencies including our schools by donating usable materials removed from remodeling sites to reduce or eliminate landfill waste. Our home is your home. We strive to keep it cleaner than we left it. For over 20 years, Tops Countertops has installed kitchens, bathroom vanities, fireplaces and other surfacing treatments in both residential and commercial applications. Tops Countertops continues to be the premier surfacing company in the South Sound Region, remaining devoted to the core principles upon which it was founded, a leader in customer service and value.
EDUCATION
South Puget Sound Community College
Associate of Arts (A.A.)
South Puget Sound Community College
Bachelor of Business Administration - BBA, Business Administration and Management, General
Central Washington University
Psychology
ABOUT SAMANTHA BULLINGTON
With 13 years of experience in the kitchen and bathroom remodeling industry, I currently serve as the Operations Manager at Tops, where I oversee end-to-end execution of residential and commercial surfacing projects. I specialize in full kitchen and bath design and remodels, as well as new construction support. Tops provides comprehensive services in design, fabrication, and installation of porcelain, quartz, and natural stone surfaces.For more than 25 years, Tops has delivered high-quality kitchens, bathroom vanities, fireplaces, and custom surfacing applications throughout the Pacific Northwest. As a company, we remain committed to the core principles we were founded on, exceptional customer service, long-term value, and industry-leading craftsmanship.In my role, I manage multiple departments, including sales, production, and installation, ensuring operational efficiency and alignment across all teams. My responsibilities also include office administration and HR-related functions, development and implementation of business processes, and leadership of several management teams. I have a proven record of year-over-year growth in sales performance, strengthened customer relationships, and strategic improvement of internal workflows. Additionally, I oversee CRM utilization and support brand visibility through social media marketing and advertising initiatives.My technical proficiencies include QuickBooks, Moraware, Databridge, SlabSmith, Job Well Done, HubSpot, and Microsoft Office 365.
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