Samantha Broaddus
Director - Global Field Service @Bruker Spatial Biology
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WORK HISTORY
Director - Global Field Service @Bruker Spatial Biology
Lead global field service operations across multiple regions by managing a team of Regional Service Managers supporting Bruker Spatial Biology and Bruker Cellular Analysis instrumentation.Direct operational strategy, resource planning, and service execution to ensure high-quality customer support and service delivery worldwide.Oversee the Bruker Service Academy, driving the development and implementation of technical training programs for both direct and distributor field service engineers, enhancing global service capabilities and standardization.Foster cross-functional collaboration with engineering, sales, and product management teams to support product launches, improve field readiness, and address technical escalations.
EDUCATION
University of Maryland Global Campus
Master of Business Administration (MBA), Business Administration and Management, General
The Catholic University of America
Bachelor of Biomedical Engineering, Biomedical Engineering
The Catholic University of America
Bachelor of Arts (B.A.), Political Theory
ABOUT SAMANTHA BROADDUS
Director- Global Field Service
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