Samantha Bitz
Senior Account Manager | Kaseya
- Role
- Senior Account Manager at Kaseya
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Samantha Bitz
I help organizations and the people behind them get real value from software solutions;…
Experience
Senior Account Manager
Mar 2025 — Present · Miami, FL, US
Proactively engaged with partners to understand their evolving needs and business objectives, anticipating challenges and providing preemptive solutions- Identified cross-sell and upsell opportunities, driving revenue growth through additional features and services- Aligned strategies with partners for mutual success and monitored usage metrics to address adoption hurdles- Optimize retention and renewals by proactively addressing customer concerns, demonstrating product value, and securing long-term commitments-Conduct business reviews to provide insights on industry trends, solution adoption, and best practices to maximize customer ROI-Develop trusted partnerships with Mid-Market Enterprises and IT professionals to understand their unique business challenges and objectives.
Education
Coursera
Project Management Certification
Iowa State University
Bachelor's degree
Western Governors University
Master of Technology - MTech
2023
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