Samantha Barba

About Samantha Barba

A strategic professional who supports metrics reporting and data analytics initiatives…

Experience

1. Vice President, Program Management Lead - Transformation i Metrics & Reporting

   Citi

   Feb 2025 — Present · Dallas, TX, US

   Provides in-depth and sophisticated analysis with interpretive thinking to define problems,develop innovative solutions and influence strategic functional decisions• Works with Program groups to develop and define metrics, and drive the data collectionprocess• Drives adherence to program processes, procedures, methods, and standards for projectdelivery and leverage across the project• Applies comprehensive understanding of concepts and procedures within own area andknowledge of other areas to resolve issues that have impact beyond own area• Manages request back-log and prioritization• Consults with stakeholders/End Users to create business requirements and recommendappropriate systems alternatives and/or enhancements to current systems by analyzingbusiness processes, systems, and industry standards• Ensures enhancements meet requirements, coordinate UAT and manage its delivery,including communications and training documentation• Devises creative solutions when faced with roadblocks, issues, or other constraints• Develops and implements best-practices that seek efficiency in reporting execution• Supports the facilitation, coordination, and arbitration of cross-functional macro level topicswithin/across projects and with Senior Management• Makes recommendations for training and development needs for assigned personnel.• Ensures essential procedures are followed and contributes to defining standards.• Appropriately assess risk when business decisions are made, demonstrating particularconsideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, bydriving compliance with applicable laws, rules and regulations, adhering to Policy, applyingsound ethical judgment regarding personal behavior, conduct and business practices, andescalating, managing and reporting control issues with transparency.

Education

• Midwestern State University

  Bachelor of Arts (B.A.), Communciations

  2010 — 2013

Skills

• Telecommunications
• Leadership
• Microsoft Office
• Sales
• Time Management
• Customer Experience
• Wireless
• Public Speaking
• Sales Process
• Cold Calling
• Team Leadership
• Marketing
• Account Management
• M2m
• Solution Selling
• Sales Management
• Direct Sales
• Customer Satisfaction
• Sales Operations
• Customer Retention
• Mobile Devices
• Customer Service
• Sales Presentations
• Management
• Team Building