Samantha Attucks
- Role
- IT Project Manager at BBSI
- Location
- Wenatchee, WA, US
- LinkedIn followers
- 500 followers
About Samantha Attucks
M&A Integration and Procurement Transformation Leader with 10+ years of experience…
Experience
IT Project Manager
Jul 2023 — Present · Vancouver, WA, US
Provided directors and C-level executives with IT operational insights by introducing advanced workflow analysis techniques, enhancing productivity across departments.Spearheaded a comprehensive telephony clean-up initiative, optimizing communication systems and reducing operational costs by 20%.Developed and implemented strategic plans to address inefficiencies in telephony infrastructure, successfully removing obsolete equipment and automating maintenance processes.Facilitated the war room with C-level executives, directors, and IT managers to identify all email address domains in the infrastructure, ensuring compliance with Google DMARC/DKIM/SPF email sender requirements, and maintaining business continuity. Reviewed and updated the VMO (Vendor Management Office) contracts repository, leading to improved visibility on departmental spending and more efficient budgeting processes.Collaborative efforts with CFO and accounting controllers to develop a PowerBI Dashboard to help improve company spend and track company finance KPIs.Replaced postage meters in 12 out of 88 BBSI locations, creating a repeatable process for future installations, and handed off ongoing operations and management to the Director of Infrastructure.Collaborated with IT teams to streamline disaster recovery and data security processes, reducing recovery time by 30%.Provided technical training and support for staff on new telephony systems, ensuring smooth adoption and sustained system performance improvements.Aligned strategic objectives with DevOps and data engineers to implement MS Fabric and PowerBI to improve reporting capabilities and real-time visibility.
Education
University of Phoenix
Doctor of Management, Military Information Systems Technology
University of Phoenix
Master of Science - MS, Administration of Justice and Security
University of Arkansas Grantham
Bachelor of Business Administration - BBA, Business Administration and Project Management
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